RESCHEDULE
IMPORTANT
All appointments must be rescheduled / canceled with more than 2 hours notice else is considered as a Late Cancel.
Appointments can be booked up to 1 hour in advance.
See our terms and conditions for more details.
RESCHEDULE / CANCEL
ON OUR SPRAY AUS APP **Preferred option
STEP 1 Download the Spray Aus App for iPhone HERE, for Android HERE
STEP 2 Open the Spray Aus App and log into your Account
STEP 3 Click on the Menu option in the TOP LEFT CORNER
STEP 4 Select MY APPOINTMENTS
STEP 5 Click into the APPOINTMENT details
STEP 6 Click CANCEL APPOINTMENT
Note: You will be notified of Late Cancel if outside policy and your session will be forfeited.
If within policy, your account will be credited and ready to book another appointment.
STEP 7 Follow steps to rebook your appointment at an alternative date/time that is more suitable/is available. Your credit will be applied at the end and you will not be asked for payment.
ON A COMPUTER VIA OUR WEBSITE
STEP 1 Click on BOOK A TAN and select IN STUDIO
STEP 2 Scroll to your preferred Studio and click BOOK
STEP 3 When the next screen loads, click on MY ACCOUNT (next to the shopping cart icon) and log in to your account
STEP 4 CANCEL your appointment (with at least 2 hours notice) and the credit will then be placed on your account.
Note: You will be notified of Late Cancel if outside policy and your session will be forfeited.
If within policy, your account will be credited and ready to book another appointment.
STEP 5 Follow steps to rebook your appointment at an alternative date/time that is more suitable/is available. Your credit will be applied at the end and you will not be asked for payment.