21.04.2020 TEMPORARY SHIPPING DELAYS
Hello again to our beautiful Spray Aus community,
A quick note to let you know Spray Aus is continuing to follow the COVID-19 crisis closely.
Our shipping warehouse is based in Melbourne and will continue to prepare orders during government restrictions on non-essential activity. With that said, we have ensured our warehouse are following government rules of social distancing, practicing good hygiene and implementing all required safety protocols while preparing your order.
All orders placed on our online store are being shipped as normal with Australia Post. However, we have been informed there may be some delays due to the high demand across the country, so please be aware your parcel may take a little longer than usual in transit.
Sending all our well wishes your way, take care, look after yourselves and those you adore.
THE SPRAY AUS TEAM XO
24.03.2020 TEMPORARY STUDIO CLOSURE
To our Spray Aus community,
We are sure you’re aware from our emails over the past few weeks - we’ve been trying tirelessly to ensure we are able to keep welcoming our beautiful clients into our studios. We want to help make you feel your best during these challenging times.
However, the health of our clients and team is our number one priority, and as such, we have been following the government announcements and of course will be acting in accordance with their advice.
As a result, it is with a heavy heart that we announce the temporary closure of all four of our Melbourne locations. As a team we are absolutely shattered to have to close the doors to a community we have come to love wholeheartedly.
HOW DOES THIS AFFECT YOU?
We want to ensure that this will not be permanent, and we will be reopening our doors as soon as it is safe to do so. You will not be able to book through our booking system until further notice.
For all existing appointments we will be issuing credit notes with an extended usage. However, if you have any questions or concerns please don’t hesitate to reach out to us – we’re here to help you - email@example.com
In regard to our online store, this WILL remain business as usual. All At Home and Professional products will be available for home delivery.
We want to thank you for your support and understanding during these challenging times.
We’re all in this together and can’t wait to see you when we re-open our doors.
THE SPRAY AUS TEAM XO