Reschedule

IMPORTANT

All appointments must be rescheduled / canceled with more than 2 hours notice else is considered as a Late Cancel.

Appointments can be booked up to 1 hour in advance.

See our terms and conditions for more details.

 

RESCHEDULE / CANCEL

 

ON A COMPUTER **Preferred option

Step 1 Log in to your Account via Mindbody

Step 2 Click on the MY INFO tab

Step 3 Go to My Schedule

Step 4 Select Reschedule or Cancel

Note: if you do not see the Reschedule option, this means you are not within policy.

Step 5 Follow the prompts to find the next available appointment

 

ON OUR SPRAY AUS APP

Step 1 Open and log into your Account via the Spray Aus App

Step 2 Click on the Menu option in the Top Left Corner

Step 3 Select My Appointments

Step 4 Click into the Appointment details

Step 5 Click Cancel Appointment

Note: The you will be notified of Late Cancel if outside policy.

If within policy, your account is now in credit ready to book another appointment. If outside policy, your session will be forfeited.

Step 6 Follow steps to rebook next available appointment. If account in credit you will not be asked to pay at check out.

 

DETAILED STEP-BY-STEP HOW TO GUIDES

SPRAY AUS APP

ON A COMPUTER