SHIPPING AND T&Cs

SHIPPING

STANDARD SHIPPING

0 – $150      $9 AUD (4 – 8 business days)

$150 +         Free Standard Shipping

EXPRESS SHIPPING

0 – $350       $14 AUD (1 – 3 business days)

$350 +          Free Express Shipping

We may occasionally offer free shipping as part of a special promotion.

Orders will be dispatched within 24 hours of placing your order. Our warehouse is based in Melbourne, Australia, so shipping times may vary depending on your location. Please remember that the postman takes weekends off, so if you place your order on the Friday, we’ll ship it to you on the following business day (that’s Monday, unless it’s a long weekend and we’re having vodka mojitos).

PROCESSING AND DELIVERY TIMES

When your order has been placed a confirmation email will immediately be sent to your nominated email address. All orders are processed within 24 hours. Purchases made on weekends or Australian public holidays will be processed the following business day.  Please note* confirmation emails can be hiding in your junk folder, please double check all junk folders or email us at products@sprayaus.com.au

PAYMENT

Purchasing through Spray Aus is safe and secure. Your order can be paid for using the following safe and secure payment methods – Credit Card, AfterPay and Paypal.

RETURNS & REFUND

Spray Aus will not accept any refunds or exchanges on product purchased due to health regulations. If the product purchased is defective or you feel is not as advertised, please email us at products@sprayaus.com.au prior to returning the products and we will do our best to resolve the situation.

In the event your goods have been damaged in transit, please email us at products@sprayaus.com.au and we will do our best to resolve the issue.

All refunds are issued through the same transaction method used to make the original purchase.

FAQ’S

CAN I PICK UP MY ONLINE ORDER FROM A STUDIO?

No. All orders processed online will be shipped via the selected Aus Post method directly from our warehouse.

CAN I PURCHASE SPRAY AUS AT HOME TANNING PRODUCTS FROM THE STUDIOS?

Yes. However, stock is limited and we are open by appointment only. If we aren’t in the studio tanning it’s likely we’re on the road. Best to order online and select express if you need asap.

CAN I PURCHASE SPRAY AUS PROFESSIONAL TANNING PRODUCTS FROM THE STUDIOS?

No. Our professional product is sold exclusively via our online store only. All stock held at the studios is for the studios only. If we sell you that then we can’t tan our lovely clients. Please plan ahead your orders.